Shipping
Please allow up to 2 working days for your order to be dispatched. You will receive a dispatch email once your order has been processed.
Please note, delivery timeframes not guaranteed and can be delayed due to unforeseen circumstances.
United Kingdom
| Service | Carrier | Delivery Time | Cost | Free Above |
|---|---|---|---|---|
| Royal Mail Tracked 24 | Royal Mail | Next Day Delivery, order by 2pm | £3.99 | N/A |
| Royal Mail Tracked 48 | Royal Mail | 1-3 Working Days | £3.50 | £100.00 |
Please note, next day delivery days are Monday to Friday. Orders placed on Saturday & Sunday will not be shipped until the next working day.
Europe
| Service | Carrier | Delivery Time | Cost | Free Above |
|---|---|---|---|---|
| DHL Express | DHL | 1-5 Business Days | £20.00 | £250.00 |
USA / Canada
| Service | Carrier | Delivery Time | Cost | Free Above |
|---|---|---|---|---|
| DHL Express | DHL | 1-5 Business Days | £15.00 | £250.00 |
Rest of the World
| Service | Carrier | Delivery Time | Cost | Free Above |
|---|---|---|---|---|
| DHL Express | DHL | 1-5 Business Days | £24.00 | £250.00 |
Due to ongoing geopolitical situations, we are currently unable to fulfil orders to Russia, Ukraine, and other affected regions. We apologise for any inconvenience this may cause and hope to resume service to these destinations as soon as the circumstances permit.
Customs
Please note that that certain countries impose import duties or taxes on packages originating from the United Kingdom, particularly those exceeding a declared value threshold. If your order exceeds the maximum amount, you may be asked to pay a duty fee to receive your order. We strongly recommend verifying your local import regulations prior to placing your order, as we cannot be held responsible for any tax payments. We also cannot be held responsible for how long it takes your order to pass through customs.
Undelivered Items
If we're unable to deliver your order due to an incorrect address or missed delivery attempt, the courier will return it to us. We'll contact you as soon as possible to let you know and discuss redelivery options. Please note that additional shipping charges may apply.